The Office of Short-Term Rentals (OSTR) works with the residents of San Francisco to ensure that short-term rental activity respects neighborhood character, preserves housing supply, and complies with the City’s rules. If you have any questions, please contact us at shorttermrentals@sfgov.org or 628.652.7599.
Register as a Host
Want to rent your unit for short-term stays? Register with our office and the Treasurer & Tax Collector.
Read More Here
Stay Compliant
Steps and procedures for hosts to meet compliance, including submitting quarterly reports.
Maintain Your Status
File a Complaint
Is there possible illegal rental activity in your neighborhood? Let us know so we can investigate.
Read About Complaints
Quarterly Reporting
How-To for Quarterly Reporting on Public Portal - a step-by-step guide
Intermediate Length Occupancy (ILO) permits
For questions about Intermediate Length Occupancy (ILO) permits, please contact the Planning Information Center at pic@sfgov.org or 628.652.7300 – you may also refer to the Intermediate Length Occupancy (ILO) page for more information.